Cancellation Policy
You may wish to take out your own insurance to cover holiday cancellation as we cannot refund or offer alternative dates if the holiday is cancelled at short notice.
If you cancel at short notice (within 4 weeks of the holiday) you will still be liable for the full cost of the holiday. This is because we cannot always rebook the holiday at short notice. We may have to resell the holiday at a reduced rate to another party. Additional advertising costs and administration time means that we cannot offer full refunds in these circumstances.
Monies owing will be recuperated if necessary via legal means including through the small claims court.
If you are concerned that you will not be able to come for your planned holiday please let Mark know as soon as possible.
If you are going to be arriving after your scheduled start date then please let me know. If you do not inform me that you will be arriving after your planned date then your holiday may be void.
I will always try to resell holidays cancelled and offer some refund if possible.
If holidays are cancelled at short notice, however, it may not be possible to offer any refund at all.